Refund policy
Return & Refund Policy
The Western Lab Co., LLC — All Sales Final
All purchases made through The Western Lab Co. are final sale. We do not accept returns or exchanges for changes of mind, incorrect sizing selections, color preferences, or other customer purchasing decisions.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us at westernlabco@gmail.com with your order number, a description of the issue, and photographs of the affected item.
We will review the issue and determine an appropriate resolution, which may include a replacement or refund, as applicable.
Order Cancellations
Orders cannot be canceled once placed.
Legal Rights
This policy does not limit any rights or remedies customers may have under applicable law.